Fundraising Administration Volunteer

Noah’s Ark Children’s Hospice helps children who are seriously unwell and their families make the most of every day. The charity aspires to become a centre of clinical excellence for children with life-limiting or life-threatening conditions.

We are looking for volunteers to support our fundraising team with the administration and payment processing of our Moment Makers regular giving programme.

The role is a great opportunity to utilize your office experience and organizational skills to help process supporter data and support our fundraising team with making informed decisions and providing an excellent supporter journey. This role would suit a detail-oriented person who enjoys implementing efficient systems and processes.

Main activities/tasks:

• Accurate data entry of donor information supplied by our face-to-face fundraisers
• Working with Supporter Engagement Manager Fundraising Data Manager to ensure timely and accurate processing of weekly data.
• Ensure quality control checks are followed to maintain quality of data processing.
• Work within legal and charity guidelines
• Manage and work within Noah’s Ark Children’s Hospice administrative and IT systems guidelines

Qualities/experience/skills needed:

• Experience of manual data entry, implementation of administrative processes, handling numeric and textual information.
• May suit someone with financial experience or a background in handling customer data.
• Good written and verbal communication skills
• Good IT Skills (Excel, Powerpoint, Word) and willingness to learn how to use the charity’s fundraising database, Beacon.

Please do not worry if you do not have all of the above. We really value the different skills and contacts applicants may bring to this role.

Interviews, training and assessment process:

At Noah’s Ark, we value volunteer support, but we are also aware that not all roles are suitable for everyone.  The interview and training process is in place to ensure that the Noah’s Ark staff get to know more about you, that you are given the correct training for the role and that you can find out if this is a role you would like to undertake.  The training process is as follows:

• Attend a Volunteer Information Session: all potential volunteers have to attend one of these sessions before they are able to get involved in any capacity
• Informal interview: This will take place at the Noah’s Ark office or via zoom at a time that works best for you.
• Core module (full day): Held on weekends, a full day training to give you prepare you for volunteering in a children’s hospice environment and with our families.
• Safeguarding Module (3 hours): Held on a weekday evening, depending on the schedule. Essential for ensuring the safety of our service.

Noah’s Ark takes its responsibility for safeguarding the wellbeing of children seriously. This role is subject to an enhanced Disclosure and Barring Service Application. Two references are also required.

To apply, please click this link.