When referred to Noah’s Ark Children’s Hospice, each family is given a dedicated Family Link Worker who will be their first point of contact. The Family Link Team are a constant, reassuring presence throughout a family’s time with us, offering guidance, advocacy, moral support and someone to talk to. Your Family Link Worker will carry out an initial assessment visit to help you to identify the support that would be the most beneficial. Reviews are carried out at least annually to allow services to be adjusted appropriately.

The Family Link Worker will offer practical and emotional support as needed, either at The Ark, in the community or at home. This can include signposting, advocacy, moral support or simply being a listening ear. They will continue to support your family for as long as you need, up until your child’s 19th birthday, or for up to three years post bereavement.

The Family Link team aim to promote resilience through building on family strengths. We avoid building dependence upon our services and seek fundamentally to enable families. Each child and family is approached individually, with a package of care created to meet your needs. The consistent point of contact means that the care and services provided adapts as your circumstances change. You can learn more about our approach to care here.


At Noah’s Ark, you will find a depth of expertise that you can trust and a genuine and authentic commitment to providing the very best care for children who have life-threatening or life-limiting conditions.