Referrals
Here you can find all the information you need to make a referral to Noah’s Ark Children’s Hospice.
We are here to help if you would like to discuss a potential referral. Please contact us on:
Our Referral Criteria
We support babies, children and young people with life-limiting and life-threatening conditions and their families. We can support children from the point of diagnosis.
We support children who live within our catchment area of Barnet, Camden, Enfield, Islington, Haringey or Hertsmere. We are also able to consider referrals from Hertfordshire.
Noah’s Ark will only consider referrals outside our catchment area in exceptional circumstances and on a case-by-case basis, in discussion with the lead hospice for the area.
Our support is always provided free-of-charge to families. A referral can come from any source, including from the family themselves.
Make a Referral
Urgent Referrals
If there is an identified need for immediate or short notice support from Noah’s Ark please contact our Nurse on Call. One of our registered nurses is available 24 hours a day, seven days a week. They will be able to gather key information to support a prompt assessment and admission, should we be able to assist.
Urgent referrals may relate to end-of-life care, care after death, symptom management or crisis intervention.
Please call the Nurse On Call on:
Refer a Child
We can support babies, children and young people who:
- Have a life-limiting or life threatening condition
Are aged under 18 (0-17 years)
- Live in our catchment area
Find out more about our referral criteria.
Perinatal Support
We can support families whose baby has been diagnosed with an abnormality during pregnancy. We can also support families experiencing a late miscarriage, stillbirth or where they have ended their pregnancy due to a foetal anomaly.
Bereavement Support
We can consider bereavement referrals for families of any child who has died, whether they were known to Noah’s Ark or not, and whatever the cause of death, providing the following criteria is met:
- The child was under the age of 18 at the time of their death
- Their death was within the last 12 months
- The family live within our catchment area of Barnet, Camden, Enfield, Islington, Haringey or Hertsmere.
Referral FAQs
Anyone can make a referral, including parents, a teacher or consultant, as long as the child’s parent or carer have given their consent. If the young person is over 16 and able to give consent, their consent must be given before a referral can be made.
We give all referrals careful consideration, evaluating a child’s diagnosis against our criteria. We may need to speak to professionals involved in caring for the child and may contact you for additional information before we can decide whether the child meets our criteria. We will write to the referrer with our decision and families will be contacted within 5 working days.
We will allocate a Family Link Worker who will contact the family to arrange a home visit. The Family Link Worker will be their main point of contact. They will work with the family to understand what is important to them and the child and how we can best support.
We offer one of the widest breadths of service of any children’s hospice. Find out more about our services.
Noah’s Ark welcome the referrals of babies, children and young people who meet our acceptance criteria and who live in the London Boroughs of Barnet, Camden, Enfield, Haringey, Islington or Hertsmere. Referrals for a baby, child or young person who lives outside of our agreed catchment area will generally be declined and the referrer signposted to the hospice service for the child’s locality. Noah’s Ark will only consider referrals outside our catchment area in exceptional circumstances and on a case-by-case basis, in discussion with the lead hospice for the area.
Noah’s Ark will only consider referrals outside our catchment area in exceptional circumstances and on a case-by-case basis, in discussion with the lead hospice for the area. Reasons may include:
If the lead hospice cannot accept a referral
For clinical reasons, including urgent end of life care/ rapid transfer
Other exceptional circumstances
Noah’s Ark will liaise with the lead hospice for that area, prior to accepting these referrals.
For areas that neighbour Noah’s Ark’s catchment, please see below for the referral details of the appropriate hospices: Shooting Star Children’s Hospices are the lead hospice in North West London and enquiries should be directed to their referral team in the first instance. This includes the following areas: London Boroughs of Hillingdon, Ealing, Hounslow, Harrow, Brent, Westminster, Kensington & Chelsea, Hammersmith & Fulham. Contact details for Shooting Star: 01483 230960. Keech Hospice Care are the lead children’s hospice in Hertfordshire and referrals should be directed to their children’s team in the first instance. Contact details for Keech Hospice Care: 0800 0356 497 / 01582 497871. This includes the following areas: Bedfordshire and Milton Keynes.