There are different ways you can get in touch with us:
Nurse on Call or Nurse on Duty Contact:
These telephone numbers are for staff, families or professionals and are to be used in the event that advice is needed, including symptom management, end of life or post death care requirements outside office working hours.
Nurse on call: 020 3994 4134 is staffed 24/7 by members of the nursing team.
Nurse on Duty: 07713 071116
Alternatively email firstname.lastname@example.org. This inbox is checked daily.
General Out of Hours Service:
is provided for Noah’s Ark families, care team staff and Volunteers, who have an urgent, non-medical enquiry related to Noah’s Ark outside usual office working hours, for example short breaks or volunteer visits. This is NOT a clinical or emergency on call service.
Please call 020 3994 4135 between 06:30 and 23:00
Alternatively email email@example.com – this inbox is checked daily.
Emergencies around facilities or other matters:
Please contact Natasha Davis Whitehead, Marketing and Comms Manager, at firstname.lastname@example.org
Compliments, Comments & Complaints:
We are committed to providing high quality care to the children, young people and families we support. We welcome your feedback as it helps to improve our services. You may wish to tell us why you are happy with your care, share your concerns, or make a suggestion for improving the way we do things. You can do this by downloading the “Compliments, Comments & Complaints” form here.