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Coronavirus update from Noah’s Ark

19 MARCH 2020

Thank you for your support at this time of great uncertainty

Sophie Andrews, CEO, Noah’s Ark, has given this update about the coronavirus situation:

At this time of such uncertainty, we’re taking all reasonable steps to protect the members of our Noah’s Ark family – the children and families we support, our staff, volunteers and supporters. We will need your help in order to do this.

We’re continually monitoring the coronavirus situation and taking sensible and necessary precautions in line with the latest advice provided by the Department of Health and Social Care, NHS England and Public Health England.

Most of the children we support are immuno-compromised and particularly vulnerable to coronavirus. At this time, we will continue to find ways to care for them. We have a duty of care to the children most at risk from the virus.  

Our fundraising has been hit catastrophically. Out of our £3.5m budgeted income, we are now expecting a shortfall of approximately £2m due to cancelled events and activities. We are fighting for the future of Noah’s Ark and the care we provide to seriously unwell children and their families. Please click here if you can support our coronavirus appeal.


Our services

We are keeping families up to date with the latest health advice and focusing on delivering the best possible care and services within the current climate of uncertainty.

At the moment, we continue to provide specialist care to suit our families’ needs at this time. If you are a family who receives this support, please liaise with the care team about your care provision. Our therapists – music, drama and movement, occupational therapy and our play specialist - will continue to offer sessions, where possible, whilst also developing online tools to offer therapeutic support.  All family events and activities – both in The Ark and in the community - are cancelled. We are continuing with specific groups for Noah’s Ark children for as long as we can.  Our Family Link team is in touch with our families to keep them abreast of ongoing developments. The team is working, albeit avoiding personal contact with our children and families at this time.

The Ark

We will do everything to ensure that the children we care for and their families are safe and supported. As such, only key senior staff and carers are allowed into the building. No external visitors or volunteers are allowed into The Ark at this time.

We are in talks with the NHS about our beds and staff being used to support the current crisis. We will be working with local hospitals to support them at this time of need.


Thank you for your continued and much valued support. Our children and families need you more than ever. If you have any questions about fundraising activities, please contact us

With such a significant funding shortfall, every pound that you can give will make a huge difference to our children and families.


To all our wonderful volunteers, thank you for everything that you do for Noah’s Ark. We are in the position where we won’t need your volunteering services for the next few weeks, but we will let you know as soon as we’re back up-and-running. We are also freezing volunteer recruitment until further notice. Keep an eye on the website for when normal service resumes.

If you would like to share our fundraising appeal with friends, family or community groups, that would be very much appreciated.

Thank you to our whole community for helping Noah's Ark - and the children and families who we support - to get through this time of such uncertainty 

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