Privacy Policy

Noah's Ark Children's Hospice is committed to respecting and protecting your privacy. Once you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your relationship with Noah's Ark Children's Hospice.

What information we collect
On our website you can make requests and register to receive materials. The types of information collected on these pages are name and contact information.

How we use your information
We use your information to better understand your needs and provide you with information. We may also use your information to contact you or to provide you with information we think would be of particular interest. We will always give you the opportunity to opt out of receiving such information, normally via an opt out tick box on a form.

Who we share your information with
Noah's Ark Children's Hospice will not sell, rent, or lease your personally identifiable information to others.

Security of information
Noah's Ark Children's Hospice is committed to ensuring the security of your information. We have put in place appropriate physical, electronic, and procedures to secure the information we collect on our website.

Cookies
By using this site you agree that we may use cookies solely for the purpose of recording your visit to make your future visits more productive. The website uses cookies to help you in your interactions with the site. Most cookies are session cookies, lasting only for the duration of your visit and deleted when you close your browser. No personally-identifiable data is collected. Examples of the sort of information that is collected via session cookies include (this list is not exhaustive):

• the last search term that you used within the site
• your preference in terms of accessible viewing options
• a unique ID to track your session from page to page, which is vitally important should you sign into the site
• identifying which page you are looking at within a multi paged index of content, or search results.

Certain cookies are persistent, meaning they last beyond your session, enabling an enhanced user-experience when you return to the site. A non exhaustive list of examples of the use of persistent cookies includes:

• the option to "remember my username" when signing in to the extranet
• voting in a poll, so that you are prevented from voting again.

 
Principles of data protection outlined in the Data Protection Act
Anyone processing personal data must comply with the eight enforceable principles of good practice. These state that data must be:

• fairly and lawfully processed
• processed for limited purposes
• adequate, relevant and not excessive
• accurate
• not kept longer than necessary
• processed in accordance with the data subject's rights
• secure
• not transferred to countries without adequate protection   

Children's privacy
The safety of children is very important to us. If we display a child's case study we do not display the full name of individual children nor their personal or contact details. Children should always ask a parent for permission before sending personal information to anyone online.

Notification of change of privacy policy
We may change the terms of this privacy statement from time to time. If we do so, we will post the changes here so please check from time to time. By continuing to use our websites you will be deemed to accept such changes.